The cleanliness of your property reflects your business standards. By working with the right cleaning company, your business can set a high standard and demonstrate values of quality, organization and responsibility.
To help you navigate this decision with confidence, our cleaning experts at Elite Touch break down the most important factors to assess in a commercial cleaning company.
Before we break down the key metrics to assess whether your commercial cleaning company is the right fit for you, it’s important to understand the weight of this decision on your business.
When you walk into a room, the little details – a shiny window, a fresh scent or a sense of cleanliness – have a significant impact on your first impression. So, when customers, employees or investors enter your building, these same cues will set the tone for the quality and standards of your business.
Many studies have explored the link between cleanliness and quality, demonstrating three critical relationships:
To take advantage of these benefits, you’ll need to work with a reputable commercial cleaning company that suits the unique needs we’ll discuss in the following section.
The Key Factors to Assess in a Commercial Cleaning Company
Whether you’re a property manager, facility manager or leasing agent, selecting a cleaning partner that aligns with your needs will ensure long-term success.
The five most important factors to consider include:
Scope of Service
A one-size-fits-all approach rarely works when it comes to commercial cleaning because each building and situation are unique. For example, a company might have greater experience in one area than another but could lack the necessary equipment or expertise to tackle a specific industry.
What to look for:
By selecting a cleaning company that tailors cleaning plans to your industry-specific needs, you can ensure the team is knowledgeable and capable of quality work. Elite Touch has experienced teams and is experienced in handling any number of industries or properties; we work with our cleaning teams to ensure every crew is well-trained and able to tackle any scope.
Frequency
Every property is unique, so cleaning schedules need to reflect your specific needs. For example, a high-traffic office or multi-unit housing complex might require daily cleaning, while a quieter facility might need less frequent service.
What to look for:
By actively seeking out these factors in your commercial cleaning company, you can collaborate to develop a schedule that seamlessly works around your operations.
Customer Service
Strong communication is the backbone of a successful partnership with your cleaning company. You need to know who to call when issues arise and trust that concerns will be handled promptly.
What to look for:
At Elite Touch, we build strong relationships with clients, ensuring seamless communication and service that adapts to your needs.
Attention to Detail
A quality cleaning company should do more than surface-level work. From high-touch surfaces to hidden corners, attention to detail ensures your property remains clean and safe.
What to look for:
A company’s ability to maintain these standards will directly affect your property’s appearance and hygiene, making it an extremely important consideration.
Accountability
Accountability is often overlooked when seeking a commercial cleaning company, but this factor separates a good cleaning company from a great one. A team that owns its results and regularly measures performance shows that they value your trust.
What to look for:
Our team at Elite Touch employs a robust quality assurance process, ensuring consistent results and active accountability with every visit.
The right commercial cleaning company isn’t just a vendor—it’s a partner in maintaining your property’s standard and reputation. By evaluating these five factors, you can ensure your business is supported by a cleaning team that delivers exceptional service, personalized plans and a commitment to quality.
At Elite Touch Cleaning Services, we are dedicated to maintaining a clean and safe environment for your business. If you’re ready to elevate your workspace, get in touch with our team today and receive a customized cleaning plan tailored to your property’s unique needs.